Booking Condition

Before you book one of our tours, please have a look at our Tanzania Safari booking conditions here below, to have a clear picture of the terms of booking with Elydrea Adventures Safari. Please note that the booking conditions may change from time to time and may vary from one tour to another depending on the terms that are set by partner service providers like airlines and accommodation properties, as well as government regulations.

Bookings

All confirmations of bookings shall be made by email and upon the filling of our booking form.

All bookings will be considered and recognized as confirmed only after the booking is accompanied by a 30% to 50% deposit of the total cost of the tour (depending on the length of the tour & length of booking notice). The deposit shall be considered valid after acknowledgment and confirmation of receipt by our Bank in Tanzania.

50% or 70% balance of the total invoice shall be/must be paid at least 14 days before the arrival of the tour participants. Cash payment of the balance can be negotiated by the sales staff of Elydrea Adventures Safari and the clients. In this case, full payment shall be done in US Dollars only. USD dollars notes should be manufactured not earlier than the year 2006. Older notes are not accepted in Tanzania, so Elydrea Adventures Safari does not take them either.

Cancellation and Refunds

All tours and or service cancellations must be in writing either by email or by fax and shall be effective only after receipt and acknowledgment in writing by an Elydrea Adventures Safari Sales Staff.

Cancellations done between:

– More than 60 Days before arrival: Full Credit Note issued for future travel.
– 60 Days and 45 Days before arrival: 50% of the tour cost shall be charged.
– 44 Days and 31 Days before arrival: 60% of the tour cost shall be charged.
– 30 Days and Arrival day: 100% of the tour cost shall be charged.

There shall be no refunds for the below:

– Any travel time lost or any kind of substitution of services.
– Itineraries and travel programs amended after their departure.
– Any arising circumstances that shall be beyond the company’s control and that shall require some alternative measures and arrangements with the sole purpose to ensure the further participation and completion of your tour.
– Lack of show up by travelers at any accommodation property, activity, or service or segment of the tour with no notice in prior.
– Premature termination of your tour after commencement of the tour activities.

Payment

Since payments are done mostly in US Dollars in the lodges, flights, and Park entry fees. All our bills shall be in US Dollars. Payments shall be done by money transfer to our account in Tanzania.

Access

Elydrea Adventures Safari shall never be held responsible for any unforeseen condition of the road or airstrip that may render your tour impossible or delayed. Any changes to the tour shall be subject to the terms and conditions above.

Amendments

Any amendments done on a confirmed tour shall not be charged. Elydrea Adventures Safari shall, however, charge any charges that will be above the cost of the earlier booked services (Price Supplements).

Risk

This Company, management and staff, the owners and directors shall never be held responsible for any occurrence of injury, illness, and or death to any person on tour, nor for damage or for loss of personal property. Please contact your Insurance service provider before traveling if you find it necessary.

Terms and Conditions

These are the general terms and conditions that will govern the relationship between you and the company; Elydrea Adventures Safari. There shall be no alterations to these terms and conditions that may be done by the sales staff of the company, representative, or any other employees unless it is done in writing by an authorized officer of the Company. Elydrea Adventures Safari reserves the rights to subcontract part or the whole service offered and paid for.

Disputes

In case of the unlikely circumstances and or causes of any complaints while on tour, it must be brought to the attention of the company immediately. The company will do its best to resolve the situation promptly.

Elydrea Adventures Safari reserves the right to change, update, or modify the above Booking Terms and Conditions.